Chief Information Officer

Agency City of San José



SALARY RANGE $167,337.53 – $261,544.61

Congratulations to Khaled Tawfik, the new Chief Information Officer!

The Ideal Candidate

Executive success in the City culture is defined by an ability to sustain work that delivers on the City’s values: Quality and Excellent Customer Service; Empowerment and Accountability; Collaboration and Communication; Racial Equity; Community and Employee Engagement; and Championing Our Employees. To produce those outcomes, the next CIO must have exceptional political awareness and professionalism; understanding that Directors are representatives of the City Manager; a history of skillful budget management and stewardship; consistent policy adherence; a record of success and support of others; and effective focus and prioritization in coordination and facilitation with peers and partners.

The City of San José seeks experienced and passionate executive candidates who…

  • Are fantastic articulators of and believers in the City’s vision, and a credible communicator within the City organization, with Mayor/Council, and with the public.
  • Have proven ability to manage the strategic, tactical, and day-to-day needs of a complex organization.
  • Are proven leaders with a passion for working in a fast-paced, high profile, and progressive environment.
  • Define their leadership style in collaboration and integrity of the highest levels.
  • Demonstrate a record of mentoring and developing a strong team.
  • Exhibit proven resourcefulness and creativity in resource-constrained environments.
  • Organize teams and resources toward meeting objectives that support organizational goals.
  • Anticipate problems and proactively prevent and resolve challenges.
  • Willingly assume responsibilities for outcomes, taking on initiatives as needed by the organization.
  • Develop deep trust by communicating honestly, collaborating, and delivering equitable outcomes with all levels of the organization and with stakeholders in the community.
  • Provide leadership, appreciation, and advocacy for innovation and technology to enhance organizational effectiveness to ensure the City is serving the community.
  • Consistently demonstrate commitment to equity and inclusion, including the use of equity tools in the deployment of technology resources.
  • Engage diverse teams and communities in a culturally competent manner.
  • Act on the professional and political concerns of staff in a politically astute and capable manner, including regular interaction with the Mayor and Councilmembers.
  • Build confidence and trust in the IT Department, nourishing and fostering relationships with other City departments, and with the community and key stakeholders.
Koff & Associates