Koff & Associates is a full-service, human resources and recruiting firm specializing in customized services for public sector agencies. We assist our clients in managing the people side of their business to strengthen productivity and optimize organizational performance.

We work in a collaborative straightforward manner, offering our clients sound analysis and practical solutions to organizational challenges.

What makes us special?

We take a unique approach that encourages stakeholder participation through interactive communication and education in each phase of every project. This emphasis on client customization, coupled with our expertise in implementing recommendations, is critical to bringing each project to a successful conclusion in both union and non-union environments.

Our Founder

Focusing on the public sector was a natural fit for Gail Koff when she launched her consulting business in 1984. She had spent years serving in a variety of human resources roles in the wastewater and higher education sectors. She earned a reputation for solid labor relations work, focusing on mediation and policy work, and building comprehensive organizational human resources programs. In classification and compensation projects, Gail pioneered a unique hands-on approach with both management and employees that instilled a sense of respect for each employee and their work during the interview process.

Gail’s favorite part of her job came at the end of a compensation study when she submitted her report to the governing body of the client agency (City Council, Board of Directors, etc.) She enjoyed the process of guiding them to understanding her recommendations, feeling pride in seeing her recommendations implemented, and both the agency and its employees benefiting from the results of the study.

Due to strong client support and interest, the business and services grew and expanded over the years to include classification and compensation, recruitment and selection, organizational assessments, performance management, and other HR services. Gail transitioned out of the business in 2005 to pursue personal interests which included working pro bono for small nonprofit organizations that needed HR organizational assistance. She is now happily retired, yet she remains a valued mentor. Read more.