Charlene Harris has over 35 years of diverse human resources and management experience in both the public and private sector. She has extensive hands-on experience in recruitment and talent acquisition with particular expertise in the administration of merit personnel systems, and federal and state compliance regulations. She has also managed and consulted on numerous classification studies.
Prior to joining Koff and Associates, Charlene held leadership positions for several public and private sector organizations. Charlene oversaw and directly administered the merit system personnel programs for the social services and child support services departments of 25 California counties. This included recruitment, application review, test development, maintenance of classification systems, oversight of the disciplinary process, and compliance with state merit rules. Additionally, Charlene worked on classification studies for several California county agencies; participated in complex human resources projects such as a staffing and workload study for the City and County of San Francisco Human Services Department, an analysis of strategic planning for the Contra County Employment and Human Services Department, and a review of the Recruitment and Selection processes for the State of Iowa Department of Administrative Services, Human Resources.
As the Director of Administrative Services for the County of Santa Cruz Human Resources Department, Charlene was responsible for administrative and fiscal support services. Areas of responsibility included fiscal, management information systems, facilities management, special investigations, fair hearings, and civil rights. In her capacity as the Staff Services Manager of Shasta County Department of Social Services, Charlene managed the daily activities of the budget and accounting areas and worked on several projects including the analysis and redesign of operational activities relative to the implementation of the local Statewide Automated Welfare System. As the Internal Audit Manager for Citizens Utilities Company, Charlene was responsible for administration of the internal audit function. In this capacity, Charlene conducted operational and organizational audits as well as management studies of internal systems. The critical skills of internal audit professionals, such as strong technical and ethical characteristics, relationship building, partnering, communication, and teamwork are fundamental to audit success. Charlene has brought and applied these same characteristics to every organization throughout her entire career. Her ability to develop trusting relationships with organizational leaders allows her to become a strategic partner with her clients as they, together, build solutions to accomplishing organizational objectives.
Charlene earned a Bachelor of Arts degree in Psychology from Simpson University; and Masters degree in Organizational Management from Goddard College.